Our Team
All our staff are screened through various procedures including Criminal Records Bureau check. Our carers wear the company uniform which includes a branded black tabard, and staff are required to carry their staff Identity cards at all times. All carers undertake our rigorous training process whereby their intensive 5-day In House Training Programme is supported by shadowing experienced carers and by supported training in practice. Our mandatory training programme covers the following areas:
Record keeping and care plans
Confidentiality and Client Relationships
Communication and Client Communication
Infection Control
First Aid
Health and Safety Awareness
Food Safety Awareness
Moving and Handling
Medication Training
Safeguarding of Vulnerable Adults
All staff continue their training through a period of study undertaking the Health and Social Care Diploma at Level 2 and SCS carers can continue their training up to Level 5. We offer our staff the opportunity to build a career with us and are committed to investing in our carers training to ensure the highest quality of service for our service users. In addition to our In House training programme many other training courses are provided on a regular basis such as training in Dementia Care or Peg Feed Training. If you would like to know if our carers are trained in a specific area then please call our office and we can advise you.
Who Are We?
Michaela Green
Role: Registered Manager & Nominated Individual
Experience: 32 years
Growing up in a household where my parents ran a residential home, I was fortunate to be continuously surrounded by the world of care. This environment instilled in me an understanding of the responsibilities, commitment, and passion that are essential in the healthcare industry. From a young age, I observed the profound impact that compassionate care can have on individuals and their families, which fuelled my desire to be part of this noble profession.
While pursuing my degree in accountancy, I recognized the importance of practical experience and decided to start working as a carer. This opportunity allowed me to immerse myself in the daily operations of our family business, where I gradually worked my way up through the ranks. Each role I undertook deepened my appreciation for the dedication required to provide high-quality care and reinforced my commitment to making a difference in the lives of those we serve.
Throughout my journey, I made it a priority to enhance my qualifications, earning NVQ Levels in Health and Social Care. Along with my RMA. These achievements equipped me with the knowledge and skills necessary to take on greater responsibilities. In 1998, I proudly stepped into the role of manager, a position I have held ever since. Leading this organization has been both a privilege and a fulfilling challenge, and I am dedicated to fostering a culture of excellence and compassion within our team.
One of my greatest passions is empowering our staff to progress in their training and, consequently, in their careers. I take pride in providing support and encouragement that allows them to reach their full potential. Witnessing their growth and development is incredibly rewarding and reinforces my belief in the importance of continuous learning in the care sector.
Outside of my professional life, I am an avid horse enthusiast. Additionally, I cherish spending quality time with my family, enjoying the simple pleasures of life together. Balancing my passion for care with my love for horses and family brings me great happiness and fulfilment.
Manjeet Sandhu
Role: Line Manager
Experience: 14 years
Hi, I'm Manjeet! I started my career in healthcare as a care assistant in 2011 and have since worked my way up. In 2013, I became an outreach support worker, where I loved engaging with clients and their families. By 2017, I earned the position of senior carer, allowing me to provide direct care while also supporting the office team with various administrative tasks. I am deeply committed to delivering high-quality care and embrace challenges with enthusiasm. My Qualifications include NVQ Level 2,3 & 5 in Health and Social Care as well as a Nail Technician Course I completed recently to assist our service users who found provision of this service to be lacking in the community.
Stella Peat
Role: Compliance & GDPR Manager
I joined SCS in 2005 as a care worker. It was hugely rewarding to support people in maintaining their independence as much as possible, giving individuals in the community the time and patience to express themselves in their own way and at their own pace.
I often say that I’m “part of the furniture” now, and over the years, I’ve gained a wide range of skills and lifelong experiences that have helped me grow continuously in my career. As a Compliance & GDPR Manager, I’m responsible for ensuring that SCS complies with external regulatory requirements as well as internal policies and procedures. My aim is to ensure SCS has robust measures in place to effectively manage potential risks.
I completed the CPCAB Level 4 Diploma in Therapeutic Counselling, which I found both inspiring and empowering. To further my interest, I began studying for a BSc (Hons) in Psychology in 2023. This has allowed me to develop skills in areas such as research, data analysis, and critical thinking.
In my spare time, I enjoy exploring nature with my family.
Kayliegh Harrison
Role: Payroll Manager
Experience: 14 years
Hello! I’m Kayliegh, and I’ve been part of the team for over 13 years. I started in the outreach team, where I found joy in supporting our clients to be part of the wider community. I volunteered to help the office team and grew my skills in planning care and handling administrative tasks. Over the years, I’ve pursued qualifications in Finance, Payroll, and HR to further develop my skills. I love organization and checklists, which helps me ensure the smooth running of our team. When I'm not at work, I cherish time spent with my husband and our adventurous dog.
Melissa Flieshman
Role: Business Office Coordinator (HR)
I'm Melissa and I have recently joined SCS as Business Office Coordinator (HR). I have a number of years HR experience in various sectors and greatly look forward to using this, and working long term with the team at SCS.
In my spare time I love to cook, spend time with my husband and two daughters, and when I get the chance, use the British Sign Language I have spent the last few years learning.
Michelle Gibbs
Role: Training & Development Manager
Experience: 20 years
Hi there! I’m Michelle, and I’ve been with Specialist Care Services for nearly 20 years. I started working in the community part-time when my daughter began school. My time with clients showed me the positive impact of quality care, which motivated me to achieve several qualifications, including my NVQs Level 2 and 3. I now serve as a staff trainer, helping others develop while delivering quality care. In my free time, I enjoy reading and exploring new places through travel.
Kim Christopher
Role: Senior Quality Monitoring Officer / Moving & Handling Assessor
Experience: 14 years
I have dedicated the last 14 years of my life to the healthcare sector. My journey began as a care assistant with Specialist Care Services, where I put in hard work and was rewarded with a promotion to field care supervisor. During this time, I completed my NVQ Levels 2 and 3 in Health and Social Care, which ignited my passion for continuous learning and growth within the field of care.
After my time at Specialist Care Services, I transitioned to an SEN school as a teaching assistant. I thoroughly enjoyed working with children, but I realized that my true specialty lies in adult care. This realization led me to the Royal Brompton, where I worked as a Health Care Assistant (HCA). Here, I advanced through Bands 1-4 and became qualified in phlebotomy and cannulation.
My career then took an exciting turn when I joined ECG Training as a clinical trainer. In this role, I delivered courses on Basic Life Support (BLS) for both adults and paediatric patients, as well as training on Anaphylaxis awareness and moving and handling techniques. I hold both Train the Trainer and Instructor qualifications, which have allowed me to share my knowledge and skills with others.
Ultimately, I returned to my passion for domiciliary care, taking on the role of manager for a small domiciliary company. My journey continued as I became the training and recruitment manager for another domiciliary company. However, my heart has always been with Specialist Care Services, which is why I am thrilled to have returned. Recently I have just completed my Level 5 diploma in Health and Social Care, furthering my commitment to excellence in this rewarding field.
Helen McEntee
Role: Quality Assurance Officer
Experience: 20 years
Hi, I'm Helen! I first joined Specialist Care many years ago as a care assistant, where I earned my Level 2 and 3 qualifications in Health and Social Care. Supporting our clients has always been rewarding for me. As I gained experience, I took on some administrative duties and learned how to support our team from a different role. After a brief break, I returned to supervise staff and monitor quality for our clients. I enjoy talking to our clients and hearing about their experiences. In my spare time, I love being with my family and diving into a good book.
Andreea Matei
Role: Quality Officer
I started my journey in the healthcare field in 2015. I have developed my knowledge and skills, achieving Diplomas in NVQ LVL 2/3 in Health and Social Care, LVL 2 in Management Skills, and currently working towards my university degree in Business & Healthcare Management. I am passionate about my personal development and I happily undergo various training to help me to improve my knowledge and deliver quality care. In my spare time I enjoy going for walks and spending time with my family.
Korina Thompson
Role: Care Assessor
Experience: 11 years
Hi, I'm Korina! I’ve been in the Health and Social Care sector for over 10 years, starting as a care worker. My passion for adult social care led me to complete my Level 2 and 3 qualifications. After a few years, I pursued further education and earned my bachelor’s degree in health and social science. I was fortunate to be promoted from care worker to field supervisor, which enriched my experience. I enjoy supporting and teaching care staff based on my own experiences. Recently, I’ve enrolled in a Level 3 Counselling course to enhance my skills further. I’m a proud mother of two girls and love spending quality time with my family and friends. When I have free time, I hit the gym, make smoothies, or find a new series to watch.
Sherae Stewart
Role: Care Assessor
Experience: 9 years
Hello! I’m Sherae. I’ve spent the last nine years in the social care sector, starting my journey as a carer before moving into the role of Quality Monitoring Officer. This position ignited my passion for supporting individuals and making a meaningful difference in their lives. I hold a Bachelor of Science (Honours) in Health and Social Science. I’m committed to ensuring that people receive the care they need to live safely and comfortably. Outside of work, I love walking my dog and spending quality time with my family and friends.
De Mel
Role: Care Assessor
Experience: 8 years
Hi, I’m De Mel! I’m a new member of the SCS family and started my career as a carer before becoming a care assessor. I work alongside an amazing team of assessors and supervisors, supported by fantastic management. I recently completed my NVQ Level 7 in Health & Social Care Management and am currently pursuing an MSc in Healthcare Management and Leadership. I am passionate about learning new knowledge and skills every day to improve the lives of the adults we support. In my spare time, I love spending time with my family, and I’m also a qualified FA Level 5 referee who enjoys refereeing grassroots and semi-professional football on weekends.
DJ Singh
Role: On-Call Manager and administrator
Experience: 22 years
I started my healthcare career in 2004 as a Carer and have steadily progressed through various roles, including Senior Carer, Coordinator, Risk Assessor, and currently Office Administrator and On-Call Manager. Since joining the SCS team in 2006, I have remained committed to delivering exceptional performance and making meaningful contributions to the team’s success. Throughout my career, I have gained valuable experience and continue to prioritize high standards of care and support in all aspects of my work.
Karen Hermitage
Role: Office Administrator
I have been in the care sector for the last 15 years mainly as a home carer which I loved but when my own health got worse, I had to stop. I’ve been with SCS as part of the admin team for nearly 8 years so I’m still able to help people, just over the phone and not in their houses now, it’s the next best thing! In my spare time I enjoy going to a woman's only gym, to keep my own mobility and independence. I’m an avid cinema goer and love meals out with friends and family.
Charlotte Wheeler
Role: Care Co-ordinator
Hi, I am Charlotte. I have worked for SCS for 7 years. I started off as a carer then on my return from Maternity leave, I came back as a member of our lovely office team. My current role is a care co-ordinator, I work alongside Manjeet planning and organizing our carers weekly Rotas. When I am not working I enjoy spending time with my partner and our 2 beautiful children.
Leah Tadman
Role: Administrative Assistant
Hi there! I’m Leah, and I joined the SCS team two years ago. Since then, I’ve completed a Business Administration Apprenticeship having been awarded apprentice of the Year by HRUC. I enjoy managing the administrative tasks that keep our service running smoothly. Although I don’t work directly with clients, I take pride in supporting our team through paperwork and office tasks. I’m eager to expand my knowledge and grow within the company. In my free time, I love spending time with friends and family and exploring new travel destinations.
Evie Wilson
Role: Business Admin Apprentice
Experience: 1 year
Hi! I’m Evie, and I’ve been with SCS for a year now. I’m currently doing a Level 3 Business Admin Apprenticeship. I really enjoy being part of such a close-knit team that supports one another in our various roles. Once I complete my apprenticeship, I hope to take on a new role within the company. Outside of work, I love traveling and going out for meals with my family, and I’m eager to get back into horse riding soon!
John Hermitage
Role: Data Entry and Administration
Experience: 1.5 years
Hi, I'm John! I’ve been with SCS for about a year and a half, primarily handling data entry, sorting, and administration. I also create printed materials like pamphlets and booklets. Working remotely, I see myself as the ‘bloke in the engine room’—not client-facing but dedicated to sorting out tasks and contributing to our team. I’m proud to be part of such a passionate and professional group!
Fatima Balde
Role: Care Assistant
I have been working for Specialist Care Services for just over 5 years and it has been a great job experience for me. What I love the most about my job is the fact that I can assist the service users with their daily tasks. This helps maintain their autonomy when they can do things for themselves but supporting them in any way is what gives me a sense of personal fulfilment. I finished college and hope to pursue Law at university. I spend my free time with my family, listening to music and reading.
Lorraine Blake
Role: Quality Monitoring Office & Assessor
Experience: 6 months
Hello! I’m Lorraine. After caring for both my parents and in-laws, I realized how crucial good quality care is for people. I joined Specialist Care Services six months ago as an Assessor, where I spend my time with clients, ensuring their paperwork is up-to-date and that we comply with regulations. I also strive to ensure that our service users are happy and actively involved in their care.
Amy Clifford
Role: Care Assistant
Hi, I’m Amy, I’ve been working within care now for approximately 12 years and have gained my diplomas in health and social care. I absolutely love my job here at SCS. We are a fantastic team, more so a family. Our clients are our main priority and we all do our upmost to promote independent living helping our clients to stay at home and deliver a high standard of care. In my free time I enjoy spending time with my family and friends socialising, holidays and just living life to the full.
