“The care staff have worked very professionally, efficiently, and effectively, especially through the pandemic and several staff have been excellent.”
- Mr D.D.
“The staff only just started supporting my mother through the pandemic and so far, my mother is happy with the support they offer. I cannot tell you how much it means to know she is safe and well cared for”
- Debbie
“Dad was looked after in a very friendly, happy, encouraging, and supportive way in the last few weeks of his life by his SCS carers. Our sincerest thanks to his team. DJ has also been in touch after Dads death which is very kind. He is an exceptional carer.”
- Patricia and John (client’s children)
“All credit to your staff for working during this frightening pandemic. Thank you.”
- Mr R.W
“As always, we find the care mum receives is outstanding. We have never had any reason to complain all the carers are willing to do anything for her. Also, the office staff are always very pleasant and helpful. Linda is a lovely carer.”
- MRs E.H.
“I was overwhelmed and so touched by your generosity. Thank you for helping me learn how to walk again using the Zimmer frame”.
- Michael and Ann
“Thank you for being so wonderful, the care you provided for our mother was exceptional. Always so kind, professional and respectful. Your care and smiley faces helped us to cope during what was a very difficult time. We could not have done it without you! You all deserve medals”!
-Anonymous
“Carers are wonderful. They are very caring, professional, well trained.”
- Sue (District Nurse)
“I don’t often review things but I have to comment on the Carers Team at Cottesmore House. I was struck by how they listen, think - and respond appropriately. Ultimately, their thoughtful sensitivity has enabled my relative to begin the difficult task of being cared for. Clearly he will benefit from this, but his wider family behind him are all feeling the benefit, as well. Warm thanks! ”
— Mary